LSR7 Transportation’s “Miss Nancy” received a special surprise at work from KCTV5
Her kids call her Miss Nancy.
And they don’t just adore LSR7 bus driver Nancy Benge because she makes sure they get to and from school safely. “Miss Nancy” is quick to have gift cards and trinkets for her bus riders, many of whom have special needs. She sings on holidays and birthdays. She listens to stories and makes sure days starts with a warm greeting.
Florence McReynolds, an 87-year-old bus aide, had watched Nancy’s efforts with quiet admiration. So recently, she called KCTV5’s Surprise Squad, in which reporters host a TV segment in which the station helps and celebrates deserving citizens who are paying it forward.
On Nov. 12th, KCTV5 reporter Carolyn Long surprised Nancy at a safety meeting held after morning routes concluded.
Nancy, a 22-year veteran of the district, didn’t see it coming. When she heard that there might be an announcement at the safety meeting, she thought it might be about breakfast — a celebration for LSR7’s transportation team, which had zero callouts during multiple days of frigid weather this week.
Instead, the squad presented Nancy with flowers, multiple gift cards and grocery shopping cards to give to her riders and a dinner gift certificate for herself as she received a resounding ovation from her peers.
“I had no idea,” she said. “This was such a shock.”
Florence said she couldn’t think of a more deserving person to be recognized.
“She’s a wonderful person,” she said. “Kind. Loving. And a great employee.”
And LSR7 Transportation Director Keith Henry had more praise for a woman beloved within the department.
“She sets the bar,” he said. “And it’s a high bar.”
Nancy, whose segment aired on KCTV5 last night, said in her interview that she gets back just as much love as she gives.
“I give them a little love that they need,” she said of her riders during an interview held on, you guessed it, an LSR7 bus. “I don’t know if that’s special. That’s just me.”
Click here to view the KCTV5 story about Nancy.